Contact us
Are you looking for information on our Visitor Centres?
Our business address is: Peak District National Park Authority
Aldern House
Baslow Road
Bakewell
Derbyshire
DE45 1AE
Telephone:
Email: customer.service@peakdistrict.gov.uk - emails are limited to 10MB.
Online chat: Our online text chat facility can be accessed by clicking the orange popup in the bottom right of the screen. This will only be answered during regular business hours.
Our business hours for telephone calls, emails and online chats are: Monday to Friday 9am - 4:30pm (sorry, we are unable to respond on bank holidays).
If you a member of the media seeking an urgent out-of-ours response (including weekends), visit our media page for contact details and we will get back to you as soon as we can.
Social media links
- Twitter: twitter.com/peakdistrict
- Facebook: facebook.com/peakdistrictnationalpark
- Instagram: instagram.com/peakdistrictnationalpark
- YouTube: youtube.com/peakdistrictnpa
- LinkedIN: linkedin.com/peakdistrictnationalpark
Office opening hours
Our business office hours are from 8.45am to 5pm Monday to Friday, except for bank holidays when we are shut and Christmas Eve when we shut at 3pm. The office may also shut in exceptional circumstances, such as during extreme weather.
For tourist information please view our visitor centres opening times.
Contact a member
Contact details for Members of the Authority can be found on our Democracy pages.
Customer service
We have a set of customer service standards that we aim to deliver through our customer service charter.
Give us your feedback
Find out how to tell us what you think or send your comments using this form: